Terms and Conditions



The deliveries, services and offers of our company are subject to these terms and conditions in force at the time the order is placed. Different conditions of the contractor shall not be accepted unless we have expressly agreed to their validity. Contract to be fulfilled by us will constitute an acceptance of not deviating from our Terms and Conditions. The terms and conditions apply as conditions for all other transactions between the parties.


Conclusion of the contract

By clicking the "charge order" or "buy" in the last step of the ordering process enter a binding order in the shopping cart. The purchase contract is concluded when we accept your order with an order confirmation via e-mail immediately after receiving your order.

To order by phone, email or in store, the contract will be concluded by sending the invoice and payment by the customer or at cash on delivery or loading purchase by paying the parcel service or the seller. Our Terms and Conditions were therefore accepted and have full force and effect.



The presentation of products in our online shop is not a legally binding offer, but an invitation to order. Errors excepted.

The presentation of products in our webshop may also differ from the products actually delivered because a majority of our products are handmade. All sculptures and figurines are unique and are therefore subject to specific manufacturing irregularities. The product images in the shop are exemplary and not binding. Deviations in shape, color, size and pattern are possible.

The information on our food products must be considered in no way intended to replace professional medical care by a qualified and authorized therapist. The content of the product can not and must not be used for self diagnosis or treatments to begin.


Shipping conditions

Described on the product pages include VAT. They are ex works without packaging, transportation costs, freight and installation. Insurance costs, contract fees, export, import and implementation fees, customs duties and customs charges, official commission fees and the like are borne by the customer. If there are significant price increases of raw material or statutory wage increases we reserve the right price changes or are entitled to cancel an order.

The delivery times quoted refer to the respective deliveries specified countries and begin on the day following the receipt of payment. The delivery time is 5 working days after Austria and in the remaining EU countries 7 working days. The products "in stock" marked with are available in our company with limited quantity and will be shipped after receipt of the next shipment date. Delivery times are days always refer to working days (Mon to Fri)

Deliveries will be made at the expense of the recipient. The cost of packaging, shipping and insurance will be billed separately and are stated in the offer. Information about additional shipping costs, please see the shipping cost statement.

Shipped goods on his behalf must be accepted by the customer or, unless he wants to exercise his right of withdrawal. If this is the case, the customer may refuse acceptance package.

Should you find any visible transport damage on the package, they are obliged to inform us immediately of any such damage, also notify the deliverer and noted on the delivery note before signing. Only then can we complain visible transport damage in the shipping insurance. You are entitled to refuse the acceptance package courier service or by a freight forwarding company in apparently damaged packages. In this case we must be informed immediately.



Our invoices are payable within 14 days of the invoice date net cash. We are authorized beyond this payment deadlines without warning normal bank interest rates, but at least to charge default interest of 8% above the prevailing base rate of the Austrian National Bank. The assertion of other rights reserved. The purchaser shall not be entitled to withhold or offset payments, not because of complaints or counterclaims.

Payment shall be made either by

· Transfer to the account specified

· Pick up

· Paypal

Credit Card

· Invoice (payment within 7 days net)

If paying by cash in advance, we reserve the ordered items for 5 days, we should be able to post any payment at this time, we no longer feel the delivery time committed. The delivery of the item upon receipt of payment.


Offers / documents / data

Our offers are not-binding and binding in all parts until the conclusion of the contract. An order is only from that day to be accepted, where he was confirmed by us in writing. Any changes to our confirmation telephone agreements and all agreements of any kind require for our written confirmation.

Drawings, illustrations, dimensions, weights or other performance or descriptions are not pledged properties, unless they are expressly designated as such in writing. Due to technical progress, these properties are subject to continuous development; Change these properties, we reserve therefore.

All technical documents, pictures, drawings, sketches and other documents remain our intellectual property. They may be used by the buyer only for agreed purposes. The buyer hereby gives his consent to the processing of their personal data by us and is with the transmission of his data to third parties at home and abroad agree for the purpose of handling and maintaining business relationship.


Retention of title

The goods until payment of all future claims, including all ancillary claims arising from our business relationship with the customer our property. When processing is not owned by third party standing objects we acquire co-ownership of the new goods in the amount of the ratio of the invoice value of our goods to the other materials. If the bankruptcy proceedings over the assets of the customer, the bankrupt the sale of the conditional ownership of goods is prohibited with the date of the bankruptcy.


Duty of care

The buyer is responsible to ensure that the goods he purchased is used and used only for the purposes of the product.


Place of performance and jurisdiction

Performance for all mutual rights and obligations is Wien. It is only formal and material Austrian law under exclusion of the United Nations Convention on Contracts for the applicable International Sale of Goods (CISG) and other reference standards. Jurisdiction for all in connection with the contract disputes arising even from withdrawal and similar rights, is the competent court for our headquarters in Wien. We are also entitled to the seat of the buyer to perform action.

The Buyer may not assign its rights under the contract without our express consent to third parties. The contract is ineffective due to the ineffectiveness of individual provisions shall not in whole. The invalidity of a point this shall not affect the other ingredients and their effectiveness.